Why We Are Different
People who need artwork self-serve their needs immediately, everyone wins. On-brand and compliant in minutes!
Did you know RightMarket is a Full-Service SaaS Platform?
It’s not just about fantastic progressive software. At RightMarket we know success is about much more than software!
What does this mean?
- For many businesses and charities, these are challenging times. We provide a range of resources to meet the challenge building a brand presence..
- It means we are committed to making sure every client gets the full benefit of our platform irrespective of available resource.
A Full-Service SaaS platform is a service whereby we provide you as much or as little support as you need.
- Therefore, if you don’t have designers or you simply don’t have the resource capacity, don’t worry, we have a service plan for you.
- Many of our existing clients see us as an extension of their current marketing team. We just fit right in.
- Rather than outsourcing design, which is an additional expense, collaborate with one of our designers. They'll work with you to design the artwork relevant to RightMarket all within a fixed fee.
Customer Success and Care
- At RightMarket our dedicated customer success team have developed processes to ensure you get the very best value out of our service.
- You’ll find all our success team super helpful; we employ a talented group with a wide range of skills from technical to design and project management.
- Whether you’re a new or an existing client, our mission is to continually find ways of delivering more value through our total service.
- Our proven services include:
- Client onboarding designed to get you the quickest possible return.
- Dedicated support for all your users, guaranteeing the fastest possible resolution.
- Regular customer lifecycle reviews where we will feedback the impact RightMarket is having on your brand, time and costs.
Total commitment
Our departments ensure we deliver 24/7. Why not meet the team?
- Platform team: They work tirelessly to make sure your users get a super-fast and reliable experience designed to meet your needs 24/7.
- Customer Success Technicians: Will work with you to turn designs into dynamic & live artwork to meet the needs of your brand and users.
- Project Managers: Will work with you to make sure we deliver the results we promise.
- Product & Development Team: Committed to meeting the changing needs of the charity sector. We are continuously researching and innovating to meet your requirements now, and in the future!
