Why We Are Different
People who need artwork self-serve their needs immediately, everyone wins. On-brand and compliant in minutes!
Did you know RightMarket is a Full-Service SaaS Platform?
It’s not just about fantastic progressive software. At RightMarket we know success is about much more than software!
What does this mean?
It means we are committed to making sure every client gets the full benefit of RightMarket irrelevant of resources.
- For many businesses and charities, these are challenging times. We provide a range of resources to meet the challenge building a brand presence..
- It means we are committed to making sure every client gets the full benefit of our platform irrespective of available resource.
A Full-Service SaaS platform is a service whereby we provide you as much or as little support as you need.
- Therefore, if you don’t have designers or you simply don’t have the resource capacity, don’t worry, we have a service plan for you.
- Many of our existing clients see us as an extension of their current marketing team. We just fit right in.
- Rather than outsourcing design, which is an additional expense, collaborate with one of our designers. They'll work with you to design the artwork relevant to RightMarket all within a fixed fee.
Customer Success and Care
- At RightMarket our dedicated customer success team have developed processes to ensure you get the very best value out of our service.
- You’ll find all our success team super helpful; we employ a talented group with a wide range of skills from technical to design and project management.
- Whether you’re a new or an existing client, our mission is to continually find ways of delivering more value through our total service.
- Our proven services include:
- Client onboarding designed to get you the quickest possible return.
- Dedicated support for all your users, guaranteeing the fastest possible resolution.
- Regular customer lifecycle reviews where we will feedback the impact RightMarket is having on your brand, time and costs.
Total commitment
Our departments ensure we deliver 24/7. Why not meet the team?
- Platform team: They work tirelessly to make sure your users get a super-fast and reliable experience designed to meet your needs 24/7.
- Customer Success Technicians: Will work with you to turn designs into dynamic & live artwork to meet the needs of your brand and users.
- Project Managers: Will work with you to make sure we deliver the results we promise.
- Product & Development Team: Committed to meeting the changing needs of the charity sector. We are continuously researching and innovating to meet your requirements now, and in the future!
